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client asks question i cant answer

What if a Client Asks a Question I can’t Answer?

Posted on July 10, 2019July 10, 2019 by Niki

What do I do if a client asks a question I can’t answer? Come to a Class with Niki to discover more tools of what to do here www.choosingfortoday.com/class

#QuestionsFromClients

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Ask more questions about their question!

What does your client know about the question that they’re asking?

Sometimes people ask questions because they’ve got a sense of the answer, yet they’re looking for confirmation on what they think they know.

Learning to trust their own knowing is a great gift that participants can receive when coming to an Access Bars class.

Encourage them to acknowledge what they know about it.

Ask more questions about their question

Remind them that they don’t have to have all the answers.

Remind them that they don’t have to get it all right!

How much fun is it to be around someone who thinks they’ve got all the answers? 

Being willing to be vulnerable with your clients and open about not having all the answers can be much more appealing to be around.

It creates a space of not needing to be perfect and a flexibility that allows them to be more of who they truly be instead of trying to fit into “The Professional” who “knows it all”.

It also allows a space of engaging with them instead of being superior to them which is a much more generative, enjoyable energy and more of an invitation.

So now What do I do if a client asks me a question that I can’t answer? I breathe, Let go of the need to have all the answers and get it right… and I may well start by asking them a question about their question!

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